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Under review

"Error connecting to Google Analytics" - but ONLY with Total Goal Conversions, Revenue, and Transactions are selected from Dashboard.

Jon Holmquist 3 years ago • updated by iDashboard 3 years ago 2

Dashboard works great! Clicking through on Visits, Visitors, and Page Views works great and shows everything as expected. However, when Total Goal Conversions, Revenue, and Transactions are selected from Dashboard, I receive the following message (and no data):


Error

There was error while connecting to Google Analytics. Please try again later.

OK


This has been going on since I got the app 6 months ago. Just got around to looking for help on this error after my own attempts failed. Going directly to GA I can see this data, so I know it's there. Help?

Hi Jon,


Thanks for getting in touch with us and reporting this issue. We'll investigate that as soon as possible.


It might be something specific with your account, as we haven't heard of this behaviour before (at least not with the latest version) - therefore we might contact you if we can't reproduce the issue.


Best regards, Peter