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Under review

I upgraded to pro but it doesn't change.

Eric Jinseok Kim 3 years ago • updated by iDashboard 3 years ago 3

how can I use the pro menu

Answer

Answer
Under review

Hi Eric,


When you tap on one of the numbers on the dashboard (e.g. users, visits etc.) you will get a detail view of this nuber. When using Pro, you can start from there on to drill down much deeper, e.g. by tapping on the graphs "by Audience", "by Acquisition" etc. If you don't see any graphs there except the history chart, then something probably went wrong with the purchase. Please get back to us in that case then.


Regards, Peter

Answer
Under review

Hi Eric,


When you tap on one of the numbers on the dashboard (e.g. users, visits etc.) you will get a detail view of this nuber. When using Pro, you can start from there on to drill down much deeper, e.g. by tapping on the graphs "by Audience", "by Acquisition" etc. If you don't see any graphs there except the history chart, then something probably went wrong with the purchase. Please get back to us in that case then.


Regards, Peter

Hi, no I cannot see anything and only see the ad to update to Pro version.

Hi Eric,

Hm, then something must have gone wrong when purchasing the subscription. Will you please send us your purchase receipt of the app (email from Apple) or a screenshot from your purchase history in iTunes containing the app and an order ID, we'll then send you a restoration code for a manual restore. You can send it to idashboard.analytics@gmail.com


Best regards, Peter