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Under review

Subscription problem

Tranviethungtn 3 years ago • updated by anonymous 1 year ago 2
I bought a pro subscription plan for 1 year but the app doesn't show all the promised features. I retried to do it again and got the message that I'm already a pro subscriber. I had to try the 5 days trial plan, then it works like charm !! What's wrong
Under review
Hi,

Thanks for getting in touch with us. Apoligizes for the issues you are experiencing.
So the Pro features expired after the 5 days trial plan, again?

Please forward us then your purchase order (email from Apple iTunes or screenshot from iTunes order history showing an order ID) to idashboard.analytics@gmail.com. We'll check that then and send you a restoration code to fix your purchase.

Best regards, Peter