Under review

Subscription problem

9 ár síðan • updated by 7 ár síðan • 2

I bought a pro subscription plan for 1 year but the app doesn't show all the promised features. I retried to do it again and got the message that I'm already a pro subscriber. I had to try the 5 days trial plan, then it works like charm !! What's wrong

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Replies 2
Elsta fyrst
- Nýjast fyrst
- Elsta fyrst

Under review

9 ár síðan

Hi,

Thanks for getting in touch with us. Apoligizes for the issues you are experiencing.
So the Pro features expired after the 5 days trial plan, again?

Please forward us then your purchase order (email from Apple iTunes or screenshot from iTunes order history showing an order ID) to idashboard.analytics@gmail.com. We'll check that then and send you a restoration code to fix your purchase.

Best regards, Peter

Customer support service by UserEcho