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0
Not a bug

App analytics won't load

Michael Isaacman vor 10 Jahren • aktualisiert von iDashboard vor 10 Jahren • 2
Click in app
Click website name
Analytics wheel spins says it's downloading but can't.

Antwort

Antwort
Not a bug
iDashboard vor 10 Jahren
Hi Michael,

Thank you for contacting us.

Can you describe the issue a bit more in detail answering the following questions:
-Login (username/Password) works correctly? (no error?)
-Are you using the Default Login or Google oAuth 2.0 (link at the bottom of Login screen)
-Do the Accounts (first Screen) load properly? (Your account names should be visible on the first Screen)
-Do the Profiles (second Screen) load properly? (Your Profile Names should be visible on the second Screen)
-Does the Spinning wheel appear on the Dashboard Screen, or on the login, account or profile Screen? (maybe you could attach a screenshot?)

Thanks
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iDashboard vor 10 Jahren
Hi Michael,

Thank you for contacting us.

Can you describe the issue a bit more in detail answering the following questions:
-Login (username/Password) works correctly? (no error?)
-Are you using the Default Login or Google oAuth 2.0 (link at the bottom of Login screen)
-Do the Accounts (first Screen) load properly? (Your account names should be visible on the first Screen)
-Do the Profiles (second Screen) load properly? (Your Profile Names should be visible on the second Screen)
-Does the Spinning wheel appear on the Dashboard Screen, or on the login, account or profile Screen? (maybe you could attach a screenshot?)

Thanks
iDashboard vor 10 Jahren
Hi Michael,

Any news on this? We would otherwise Close this issue as we can't reproduce it.

Best regards
iDashboard vor 10 Jahren
As we can't reproduce this issue and have no further feedback, this issue will be closed.
Antwort
Not a bug
iDashboard vor 10 Jahren
Hi Michael,

Thank you for contacting us.

Can you describe the issue a bit more in detail answering the following questions:
-Login (username/Password) works correctly? (no error?)
-Are you using the Default Login or Google oAuth 2.0 (link at the bottom of Login screen)
-Do the Accounts (first Screen) load properly? (Your account names should be visible on the first Screen)
-Do the Profiles (second Screen) load properly? (Your Profile Names should be visible on the second Screen)
-Does the Spinning wheel appear on the Dashboard Screen, or on the login, account or profile Screen? (maybe you could attach a screenshot?)

Thanks

Customer support service by UserEcho