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Fixed

Can't buy

Jason Rozander 4 years ago • updated by iDashboard 4 years ago 4
I'm trying to buy the 1 year subscription. But it's coming up with an error. iTunes cannot connect. Do you know what I need to do?
Under review
Hi Jason,

Thank you for contacting us. 

It's difficult to say why the purchase is not working for you.
-are you using our latest version of the app? (4.01) - check for updates in the store
- do you know which iOS version you are on?
- did purchases with other apps work, if you made some recently?
- Check if your locked in to your country's store: go to iphone settings -> iTunes&app store -> click on Apple ID and sign out -> sign in again

We will check further steps, if that does not help for you

Regards, Peter

Hi Jason,

I would like to get back to you on this topic. Did you have any success with the purchase now - or is the issue going on?

Best regards, Peter
No I haven't been able to figure it out. I'll get back to you will all the info you require. Just been busy.