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Fixed
Can't buy
I'm trying to buy the 1 year subscription. But it's coming up with an error. iTunes cannot connect. Do you know what I need to do?
Customer support service by UserEcho
Thank you for contacting us.
It's difficult to say why the purchase is not working for you.
-are you using our latest version of the app? (4.01) - check for updates in the store
- do you know which iOS version you are on?
- did purchases with other apps work, if you made some recently?
- Check if your locked in to your country's store: go to iphone settings -> iTunes&app store -> click on Apple ID and sign out -> sign in again
We will check further steps, if that does not help for you
Regards, Peter
I would like to get back to you on this topic. Did you have any success with the purchase now - or is the issue going on?
Best regards, Peter