Your comments
Hi Mike,
Thanks for your report. We'll need to check that. There must be a limitation of numbers on the dashboard, but shouldn't be at 11. You are using the current version of dashboard Pro (4.1.1)?
Regards, Peter
Thanks for your report. We'll need to check that. There must be a limitation of numbers on the dashboard, but shouldn't be at 11. You are using the current version of dashboard Pro (4.1.1)?
Regards, Peter
all right.
Please email your app purchase receipt (email from Apple) or a screenshot of your iTunes purchase history to idashboard.analytics@gmail.com . We'll send you then code and the steps on how to restore.
Best regards, Peter
Please email your app purchase receipt (email from Apple) or a screenshot of your iTunes purchase history to idashboard.analytics@gmail.com . We'll send you then code and the steps on how to restore.
Best regards, Peter
This should actually work with no problem on both of your devices – given that you are using the same iTunes and same iCloud account on both devices.
If this is confirmed, please try this:
-enable iCloud on your first device (or make sure it is enabled)
-close the dashboard app from the task bar (double click on home button, remove from list) and start it again. Starting the app will sync your subscription with iCloud
-Wait some few seconds
-Do the same procedure afterwards on your second device and the subscription should be transferred automatically.
If this did not fix your issue, please get back to us. We’ll then send you a restoration code to restore your purchase on your iPad manually.
If this is confirmed, please try this:
-enable iCloud on your first device (or make sure it is enabled)
-close the dashboard app from the task bar (double click on home button, remove from list) and start it again. Starting the app will sync your subscription with iCloud
-Wait some few seconds
-Do the same procedure afterwards on your second device and the subscription should be transferred automatically.
If this did not fix your issue, please get back to us. We’ll then send you a restoration code to restore your purchase on your iPad manually.
Hi Rob,
The last update of the app was 2 months ago. We'll continue updating the app.
Regards, Peter
The last update of the app was 2 months ago. We'll continue updating the app.
Regards, Peter
Hi,
For an immediate fix, this will work:
-close the app from the task bar (double click home button, remove app icon from task)
-turn your iPad to portrait mode and start the app (instead of starting in landscape)
-when started this way you can go to landscape and back with no white space on the side
We'll fix that in the next release. Thank you for finding this issue and sorry for the inconvenience
Regerads, Peter
For an immediate fix, this will work:
-close the app from the task bar (double click home button, remove app icon from task)
-turn your iPad to portrait mode and start the app (instead of starting in landscape)
-when started this way you can go to landscape and back with no white space on the side
We'll fix that in the next release. Thank you for finding this issue and sorry for the inconvenience
Regerads, Peter
Hi Michael
Thanks for getting in touch with us. We have that on our long list - at the moment can't give you any details on when it will be available.
Regards, Peter
Thanks for getting in touch with us. We have that on our long list - at the moment can't give you any details on when it will be available.
Regards, Peter
Customer support service by UserEcho
You can't change that in our app, but you can change it in Google Analytics and it will appear accordingly in the dashboard app.
To change it in Google Analytics, go to the settings of the view. See here for further instructions: https://support.google.com/analytics/answer/1010249?hl=en
Best regards, Peter