We're still working on the update. Currently, we could reduce the occurance of the loading error, but not completely resolve it. We'll first try to resolve it before the release of the update.

Hi Gregory,

Thank you for contacting us.

Can you please give us some more details about the issue:
-Are you using the Pro version, when looking at the charts?
-Do you have several Google Analytics profiles that all have the same issue - or is it limited to one profile?
-Are you experiencing the issue on WLAN modes as well as on 3G/4G?

Thanks for your help
Peter

It looks like the reason for the issue is that Google has adapted its policy of the number of allowed request per seconds againts its Google Analytics API. On fast connections (like LTE and wifi), the app currently makes to many request per seconds and the throws the error. On slower network the app is normally within the limits and working fine.

There will be a fix in the next release (coming soon). We apologize for the issues that you are experiencing.

Hi Purvesh,
Thank you for contacting us.
Slider buttons might have a slightly different behaviour depending on the iOS version you are using. Please try to tap them (instead of actually sliding) and they will work on every version.

We have the sliding button behaviour on the list for improvement for one of the next versions.
Regards, Peter

Thanks for your comments.

We are working on this - still it is quite a strange issue as it appears and disappears (at least on our side) without any apparent reason or any change in the app. At the moment, we are assuming some kind of "hickups" of the Google API, so that Google Analytics data cannot be provided.

We keep you posted.

Regards, Peter

Hi Michael,
Thanks for contacting us.

We haven't had any similar reports so far, but we'll check iOS 8.02 on iPhone 5S. Does this mean, that tapping on an KPI will not show a detailed report?


Regards, Peter

Hi Gocraig,

By tapping on the legend below the graph you can show or hide lines in the graph (target, previous or current KPI value). As the legend is quite small, you sometimes need to tap and swipe down a bit to make it work correctly.

Regards,
Peter