Your comments
Great to hear that!
Regards, Peter
Regards, Peter
Hi Cliff,
Thank you for contacting us. This is probably this issue that has been solved with our latest release 4.0.1. Please update the app (or get back to us, if that didn't solve your issue).
Appologizes for the inconvenience and best regards,
Peter
Thank you for contacting us. This is probably this issue that has been solved with our latest release 4.0.1. Please update the app (or get back to us, if that didn't solve your issue).
Appologizes for the inconvenience and best regards,
Peter
Hi,
Could you try the following to eliminate some potential causes:
-Make sure you have updated to our latest release (version 4.0.1)
-Close the App from the task bar (double click on home button and close the app) and restart
-Try using the oAuth 2.0 login (link on login screen) instead of email/Password on the login Screen (or vice versa)
Has the app ever worked for you? If yes, since when are you experiencing this issue?
Kind regards,
Peter
Could you try the following to eliminate some potential causes:
-Make sure you have updated to our latest release (version 4.0.1)
-Close the App from the task bar (double click on home button and close the app) and restart
-Try using the oAuth 2.0 login (link on login screen) instead of email/Password on the login Screen (or vice versa)
Has the app ever worked for you? If yes, since when are you experiencing this issue?
Kind regards,
Peter
Hi Carl,
Thank you for your feedback, this is very appreciated.
Version 4.0 has been a big effort and investment for us (e.g. complet new UI) and we have lots of new ideas for developing the app in the future. Still, to provide future developments as well as ongoing good support, this can't be realized with a one-time lifetime-fee. This is why we have issued 4.0 as a seperate app for installation, except if one is using the subscription plan where this is also reflected anyway.
Of course, I understand that this is not what owners of version 3.0 or earlier would like to hear. Still we hope that we can convince them with a high quality product and great support. We are also aware that there are hardship cases (e.g. if one purchased version 3 just days or weeks before 4.0 came out): In that case please forward your purchase receipt to idashboard.analytics@gmail.com and we'll send a voucher for a 4.0 subscription.
Kind regards,
Marco
Thank you for your feedback, this is very appreciated.
Version 4.0 has been a big effort and investment for us (e.g. complet new UI) and we have lots of new ideas for developing the app in the future. Still, to provide future developments as well as ongoing good support, this can't be realized with a one-time lifetime-fee. This is why we have issued 4.0 as a seperate app for installation, except if one is using the subscription plan where this is also reflected anyway.
Of course, I understand that this is not what owners of version 3.0 or earlier would like to hear. Still we hope that we can convince them with a high quality product and great support. We are also aware that there are hardship cases (e.g. if one purchased version 3 just days or weeks before 4.0 came out): In that case please forward your purchase receipt to idashboard.analytics@gmail.com and we'll send a voucher for a 4.0 subscription.
Kind regards,
Marco
Ok, we'll include that in the 4.1 realease - but you'll have to send us a pic of the Dashboard on your TV Screen, right? ;-)
Today, we have released version 4.0.1 of "Dashboard for Google Analytics" and version 3.2.3 of "Dashboard Pro Classic". This updates will fix the issues mentioned above. Thank you for your patience!
Please note: "Dashboard Pro for Google Analytics" is also in the approval process at Apple and will surely be released very soon.
Please note: "Dashboard Pro for Google Analytics" is also in the approval process at Apple and will surely be released very soon.
Customer support service by UserEcho
