Hi Kayla,
Thank you for your suggestion.
Can you give us some more Details on what you mean with "custom search filters"? Do you intend to search for certain profiles, or filter the displayed data based on some criteria? (or anything else?) Can you give an example?
Best regards, Peter 

Hi,

Thank you for contacting us.

Actually, we we couldn't reproduce this on our side. The settings are stored per profile - independet from the user you sign in. So if you looking at the same Profile with a different user, you will have the settings available. Can you double check that you have access to exactly the same profile when loggin in with the second user?

Kind regards, Peter

Hi Jeroen,
It is important to us that the app works for you. Did you have the time to check the steps above? In case that you are using 4.0.1 and confirmed to buy the upgrade, please forward us the purchase receipt email from Apple to idashboard.analytics (at) gmail.com (containing an Order ID). With this information we can send you the necessary steps on how to restore the "lost" subscription.
Kind regards,
Peter

Hi Steven,

Thank you for your report. Actually, we are aware of this behavior - but haven't get down to this yet as it didn't seem to affect so many people. We'll keep that here on the list as one of the improvements for one of the next releases.

Thanks!

Kind regards,
Peter

Hi Jeroen,

Thank you for contacting us - and don't worry, if you've purchased a subscription we will make it work.

Please tell us the following so that we can understand what has gone wrong, and prepare the steps for restoring your subscription:
-Have you been using the current version of the Dashboard App (4.0.1) at the time of purchase, or an older one? (there was a issue with purchases on versions before 3.1.2)
-Did you go trough the purchase process without any error and confirmed to buy the upgrade?
-Did you see a message box right after your purchase saying that the app has been successfully upgraded to the pro version?
-Did you receive a purchase receipt from Apple (email) for this purchase containing an Order-ID?

I appologize for the inconvenience, but we will resolve that together with you.

Best regards,
Peter